A growing information technology company providing software based efficiencies in the retail supply chain at the enterprise level.

Needs:

Robust and flexible feedback management capabilities to extend the functionality of their workforce scheduling platform without a long development effort or high cost.

Solution:

Integration of LogicDepot's feedback management systems. Within four weeks a seamless interface for Synergy customers and synchronization with their data warehouse was in place.

Results:

Synergy's customers can now access world class data collection functionality and the real time data it provides. Deployment to tens of thousands of projects in locations nationwide takes just a click.

Synergy Systems Inc. Case Study

Expanding a Management Platform to include a Flexible Feedback Collection Tool.

After a two period year period of getting their schedule management platform ready for the retail industry, David Connell, CTO of Synergy Systems found that many of their clients needed a flexible method of collecting feedback. Mr. Connell searched for a vendor to build this addition to their management platform. Other vendors they contacted indicated at least a seven-month development period and required duplicating a major portion of functionality Synergy already had working!

LogicDepot, with some quick systems analysis, existing APIs and web services, and a few custom modifications, integrated their feedback management platform in four weeks.

The combined Synergy/LogicDepot system could now support many large retail organizations, not just supermarkets, but big box stores like Target. This created a huge growth in market share potential.